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Responsible gambling

Responsible Gaming at Neo88

As a responsible gaming operator, we want to ensure that our players have the best possible experience while maintaining healthy gaming habits.

Identifying Problem Gaming

If you or someone else is experiencing any of these signs, please seek help:

  • Excessive spending on gambling
  • Difficulty controlling playing time or amount spent
  • Feeling guilty or anxious about your gaming behavior
  • Hiding your gaming activities from others

Tools for Responsible Gaming

To assist our players in maintaining responsible gaming habits, we offer the following tools:

  1. Deposit Limits: Set a limit on how much you can deposit into your account.
  2. Time-Outs: Take a break from playing by setting a time-out period ranging from 24 hours to several weeks.
  3. Loss and Wagering Limits: Limit the amount you lose or wager over a specified period of play.
  4. Self-Exclusion: Exclude yourself from accessing your account for an extended period, either permanently or temporarily.

Session Reminders

We understand that our players need reminders about their gaming sessions. Therefore, we provide:

  • Session summaries at regular intervals (every 60 minutes)
  • Real-time session tracking to help you stay on top of your game

Support Links and Resources

For players struggling with problem gaming, we recommend the following resources:

  • International gambling helplines
  • Addiction counseling services
  • Mental health support organizations

Please note that due to Indonesia's prohibition on online gambling, these resources might not be locally available. However, we encourage our players to seek help from international organizations or generic support groups.

Additional Support

For any inquiries about responsible gaming tools or issues related to gaming, please contact our dedicated customer support team for assistance.

Remember, at Neo88, we are committed to providing a safe and enjoyable gaming experience while promoting responsible gaming practices.